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FAQs


Who can use Morgan Memorial Hospital's healthcare services?
Will my visit to Morgan Memorial be covered by my insurance?
Where is Morgan Memorial Hospital located?
Is there a fee for parking?
When are patients allowed to have visitors?
How may I contact a patient?
Do I have to have physician's orders to utilize services at the hospital?
Is Morgan Memorial Hospital accredited?
How does Morgan Memorial protect my privacy and rights as a patient?
Who should I contact with a praise or concern concerning an experience myself or a family member had while at Morgan Memorial?




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Who can use Morgan Memorial Hospital's healthcare services?
Our mission is to make a difference in the lives of others through the healthcare services we provide. As a community hospital, our services are available to everyone, regardless of race, color, sex, religion, age, national origin, disability, veteran status or place of residence.

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Will my visit to Morgan Memorial be covered by my insurance?
As a courtesy to patients, we will file for payment on most insurance plans. However, to be certain that charges will be paid, it is recommended that you check with your insurance provider directly prior to utilizing hospital services.

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Where is Morgan Memorial Hospital located?
We are located in Madison, Georgia, approximately 60 miles east of Atlanta and 30 miles south of Athens.

Physical address: 1077 S. Main St., Madison, GA 30650
Mailing address: P.O. Box 860, Madison, GA 30650

For driving directions, please click here: Addresses & Directions


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Is there a fee for parking?
Parking is free at all Morgan Memorial Hospital facilities. Parking spaces surround the hospital facility and are available for patients and their guests. If you need assistance in transporting a patient from your vehicle, please come inside and notify a member of our staff. We will be glad to assist you.


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When are patients allowed to have visitors?
Visitors are an important part of the recovery process for many of our patients and we make every effort to accommodate individual schedules. The majority of hospital entrances are locked at 9:00 PM. Individuals needing to access the hospital after this time must use the emergency entrance.

Many of our patients are undergoing physical therapy while they are here. Therefore, we ask that you try to schedule visits outside of daily therapy time. Please check with your family member, or their nurse, to see when their scheduled therapy time is prior to visiting.


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How may I contact a patient?
We recognize the importance of contact with friends and family members during a hospital stay and
therefore provide various means of communication to each of our patients.

Each of our patient rooms is equipped with a telephone. Patient rooms may be contacted by calling the main switchboard number at 706-342-1667.

Patients have access to e-mail and the internet in our activity area. We are happy to assist patients in setting up an e-mail account if they do not have one.

Patients may also receive mail at P.O. Box 860, Madison, GA 30650. Please be sure to include the patient name and room number (if known).


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Do I have to have physician's orders to utilize services at the hospital?
If you need medical services, such as lab work, x-ray, surgery, rehabilitation or other services, you will need a physician's order. If you do not have a physician, please call 706-342-1667 and we will gladly give you references for our medical staff.

If you need emergency care, please come to our Emergency Room, staffed with a physician 24 hours a day, 7 days a week.


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Is Morgan Memorial Hospital accredited?
Yes. We are accredited by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO). Inspectors evaluate our entire facility a minimum of once every three years. Our most recent hospital inspection was in August of 2007.


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How does Morgan Memorial protect my privacy and rights as a patient?
We fully comply with all state and federal regulations. All patients receive detailed information at
registration regarding patient's rights, responsibilities and privacy. For further information please see our Patient Privacy Act (here) or contact our Privacy Officer, Stormi Middleton, at extension 212.


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Who should I contact with a praise or concern concerning an experience myself or a family member had while at Morgan Memorial?
At Morgan Memorial we strive to exceed the expectations of our patients and visitors. Our patient satisfaction team meets monthly to discuss the comments received through patient satisfaction surveys. We take all comments seriously and appreciate hearing about the things we are doing exceptionally well and those things on which we can improve! If you would like to share a comment, please fill out the survey given to all patients upon admission or ask for one at the registration desk or department in which you are being cared for. You may also contact our Public Relations Director, Megan Morris, at extension 237.